Why did cvs take back job offer?

I recently was hired at cvs,and did the background check,and drug test and yesterday(monday,) I called and asked if my information had come back,and the mgr said yes,but I can't hire you. I asked why,and he told me, that he didn't have any information,and the information he did have he would not tell me. I think I deserve an explanation,a reason as to what went wrong. How would I go about attaining that ?

Update:

I know I didn't fail the drug test since I don't take drugs. I was totally open w/ the manager about a dui I had,and he said " no problem."

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