Verified answer

This is the link to the TOS (terms of service):

http://info.yahoo.com/legal/us/yahoo/utos/utos-173...

Under #27 it says: No Right of Survivorship and Non-Transferability.

You agree that your Yahoo! account is non-transferable and any rights to your Yahoo! ID or contents within your account terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.

A scanned copy of the death certificate could be mailed to: [email protected] or faxed to: (408) 349-7941, or you can send a letter with the copy to:

Yahoo! Custodian of Records

701 First Avenue

Sunnyvale, CA, 94089-0703

US

Note: since you noticed that somebody has hacked into her account, you must have some data belonging to that account, although I wonder what that could be if it is not the user ID nor the password. Anyway, when you get in touch with Yahoo's legal department, do mention whatever little info you have...

Due to the sensitivity of this issue, you'll want to contact our accounts team directly. In order to do so, use the link at the bottom of this message, under "sources."

On the help page it brings you to, enter the following drop down options:

Yahoo! Account

Suspicious activity

deceased user's account is being used

This should take you to an area where you can Contact Customer Care.

Ä° am so sorry ...Ä° wish i knew how ..