Just like this blogger (and as my hubby) suggested I called Crock-Pot® Brand Customer Service
1-800-323-9519 this morning due to a cracked and leaking crock insert and I received EXCELLENT, AMAZING customer service. She said that my particular model only had a 1 year warranty so it was no longer under warranty. But she was still going to send me a replacement ceramic crock insert completely free. I didn't even have to go back to Costco to get a reprint of my receipt. Wow! I'm so impressed with Crock Pot standing behind their products!
You can also submit an on-line request at https://www.crock-pot.com/contactus?cid=contact-us... but it's so much more rewarding to hear them say on the phone that they are sending you a replacement insert for free. Best of luck!
My super amazing kielbasa. It's great for cookouts and smells like a BBQ when it's cooking and tastes amazing! All you need is kielbasa (cut into slices), 1 jar of apple jelly (like Smuckers) and a half a cup of mustard. You cook it on low for 2 hours stirring every 30 mins.
Sorry, I don't know, but I would like to know that myself because I broke my insert and would like to buy a new one if available. Wish us both good luck!
Answers & Comments
Verified answer
A quick google brought me this:
http://www.crock-pot.com/CustomerService.aspx?id=r... . An official replacement part website.
Just like this blogger (and as my hubby) suggested I called Crock-Pot® Brand Customer Service
1-800-323-9519 this morning due to a cracked and leaking crock insert and I received EXCELLENT, AMAZING customer service. She said that my particular model only had a 1 year warranty so it was no longer under warranty. But she was still going to send me a replacement ceramic crock insert completely free. I didn't even have to go back to Costco to get a reprint of my receipt. Wow! I'm so impressed with Crock Pot standing behind their products!
You can also submit an on-line request at https://www.crock-pot.com/contactus?cid=contact-us... but it's so much more rewarding to hear them say on the phone that they are sending you a replacement insert for free. Best of luck!
Read the blog post here: http://imamomnotaprofessional.blogspot.com/2011/10...
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My super amazing kielbasa. It's great for cookouts and smells like a BBQ when it's cooking and tastes amazing! All you need is kielbasa (cut into slices), 1 jar of apple jelly (like Smuckers) and a half a cup of mustard. You cook it on low for 2 hours stirring every 30 mins.
Crock Pot Replacement Parts
I want to know this, too. I have had three ceramic inserts crack in the last couple of years. Why don't they make them to last?
Crock Pot Replacement
Sorry, I don't know, but I would like to know that myself because I broke my insert and would like to buy a new one if available. Wish us both good luck!
I think they have their own website